Privacy Policy

1. Information We Collect

Depending on your interaction with ADS Biotech, we may collect information such as:

• Name
• Email address
• Phone number
• Address
• Company name
• GST details
• Billing and delivery information
• Product, service, enquiry, and order details
• Other information necessary to provide our products and services

We only collect information that is reasonably required for business, customer support, order processing, and service-related purposes.

2. How We Use Your Information

We may use the information collected to:

• Respond to enquiries and requests
• Prepare quotations and proposals
• Process and manage orders
• Provide products, delivery, installation, and services
• Communicate regarding orders, payments, and services
• Provide customer support
• Maintain business and transaction records
• Improve our products, services, application, and website
• Comply with applicable legal and regulatory requirements

3. Payment Information

Online payments may be processed through Razorpay, an authorized third-party payment service provider.

ADS Biotech does not directly collect or store your complete card, banking, UPI, or other payment credentials through our application or website. Payment information required to complete a transaction is handled by the applicable payment service provider in accordance with its own privacy and security practices.

4. Sharing of Information

ADS Biotech may share relevant information with trusted third-party service providers when necessary to provide our products and services. This may include payment processors, delivery or logistics providers, technical service providers, hosting providers, or other business partners.

We may also disclose information where required by applicable law, regulation, legal process, or government authority.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Data Security

We take reasonable technical and organizational measures to protect the information provided to us against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Cookies and Website Data

Our website may use cookies and similar technologies to maintain website functionality, improve user experience, and understand general website usage.

You may manage or disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.

7. Third-Party Services and Links

Our website or application may use or link to third-party services, including payment and other technology providers.

Third-party services operate under their own terms and privacy policies. ADS Biotech is not responsible for the privacy practices or security of third-party websites or services.

8. Your Privacy Requests

If you have questions, concerns, or requests regarding the personal information provided to ADS Biotech, you may contact us using the details below.

9. Changes to This Privacy Policy

ADS Biotech may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised Last Updated date.

10. Contact Us